What our customers say about us


We love to hear from you so please get in touch if you would like to leave a comment about your experience shopping at Cloth Nappy Shop

"Absolutely love this shop! Just received my order of Little Lamb nappies and I'm very impressed. Quick delivery and great prices, I shall be buying more from you again very soon! And the nappies are excellent!"
Laura, June 2016

"I have ordered from Cloth Nappy Shop several times now and I am always impressed by the speed of delivery and the lovely customer service. Definitely the cheapest retailer of Little Lamb nappies too, fantastic prices! Will no doubt be ordering again soon".
Caz, May 2016

"Really pleased with the service and the nappies. I had lots of help from Ellie choosing which ones to go for, speedy (free!) delivery and great customer service. Highly recommend!"
Amy, April 2016

"Great products, good prices and fab customer service. I know very few people using cloth nappies, so can't easily ask for advice or help when things go wrong. It's wonderful to have a supplier who is also happy to talk and advise. Having used various cloth nappy websites, the Cloth Nappy Shop has been my favourite for a while. Products have always arrived in good time and good condition."
Nicola, March 2016

"Hi love, Nicki Burnett has put me through to you!!! I will be using you again, Nicki is amazingly professional and really does know her stuff!"
Rebecca, March 2016

"Great price fast delivery and the cutest nappys in the box smile emoticon I ordered little lamb v2 at the best price in the U.K all in prefect condition and correct colour would highly recommend can't wait to use them."
Ellie, January 2016

"Great service, speed of postage and well packaged. Vanessa was on hand to answer any queries. Great variety of stock and fantastic prices. Can't recommend enough. X"
Rhoda, January 2016

antastic service right from the start - we used a voucher from our local council with the real nappy scheme. Vanessa was so helpful and kind. I can't thank her enough for all the help and fast email responses.

Our parcel arrived when we were told it would. The bambino nappys are totally adorable and very good quality. The kit is amazing! Far better value than buying everything separate.  Thank you very much again."
Charlene, January 2016

"I ordered some little lamb pocket nappies at a great price on Saturday evening and they just arrived!!! Thank you so much for getting them to me before Christmas!"

Amy, 23rd December 2015

"Fast delivery, fast and friendly response on email, great price. And great service too.  Will definitely order again if I need more little lambs."
Sanne, October 2015

"I am thrilled with receiving my bulk buy recently of x20 all in one cloth nappies at just £110 I got to mix & match the colours of the choice i wanted & it came with FREE delivery too. Amazing service, amazing products/brands. I will be purchasing more items soon, completely satisfied. Happy customer."
Kaleemah, September 2015

"Super service!"
Charlotte, August 2015

"Wow! Love my little lambs nappies and I love the service at Cloth Nappy Shop.  The nappies came this morning. I am very impressed and will definitely order again!"
Nicola, July 2015

"Ordered yesterday and my parcel turned up today! Super fast and free delivery! Great cost and lovely item. Thanks."
Rachel, June 2015

"Made a purchase yesterday, arrived today! Beautiful good quality products, at reasonable prices. Would definitely recommend."
Chantel, May 2015

"Brilliant service, fantastic items and even better prices. Very happy with my order, thank you."
Judy, March 2015

"Excellent personal service. Will definitely use again."
Sarah, February 2015

"Ordered my LL print wrap on tuesday and it's here already! (Thursday)...fantastic service and item, thank you :-)"
Athene, February 2015

"Super fast postage of the new little lamb prints will defo recommend."
Emma, February 2015

"Fabulous customer service :) will defiantly be ordering again :)"
Gemma, February 2015

"Fabulous products and EXCELLENT CUSTOMER SERVICE, Would highly recommend.
 The nappies were also much cheaper from this company. A very happy customer."
Zoe, January 2015

I LOVE the nappies! They're brilliant! Especially the night one. It takes 4 days to dry thoroughly but my don't they last ALL night!! I tested it once, I got 12 hours out of it! Amazing product!

"Thanks ever so much for introducing me to this amazing product!!"
Elsa, November 2014

"Vanessa, thank you yet again for excellent advice and swift service. it is a refreshing change to have such a personal on line shopping experience, where you consistently identify and put the customers needs ahead of promoting the most expensive items.
thank you!"

Sarahjane, May 2014

"Fantastic help and advice, so friendly, made it all a lot less daunting and great prices! I'm excited to be joining the world of cloth now! Thank you!"

Rhian, Mummy to Eve, April 2014

"I just wanted to say how utterly brilliant this company is!! I placed an order about 45 mins ago and have had the most amazing service. I was ordering nappies for my daughter who is due to have a baby in July and I totally messed up the order!! I received a text from Vanessa within minutes who has already sorted out my error!! Nappies will be dispatched tomorrow....cannot thank Vanessa enough and will definitely be using again and recommending to others!!"
Yvonne, April 2014

"I am very impressed with the service provided by Cloth Nappy Shop. My order was quite large however everything arrived promptly and in the fabrics/sizes/colours specified. I will most definitely use your shop again when ordering the next size up. A most happy customer! "
A Lamb, March 2014
"It was such a friendly and personal service even if I was on the other side of the world talking via email!So, if you are in the market for a washbable nappy or two I really couldn't recommend the Cloth Nappy Shop enough (or the little lamb pocket nappy- which now come in a variety of colours…oops I couldn't resist!)."  Read the full review written in this blog post:
 Danielle, Mummy to Ralph, January 2014

"Fast delivery and very helpful :-)"
Natalie, January 2014

"Fantastic prices and great service. Items always come really quickly. I can not recommended more highly.."
Sam, January 2014

"Just decided to trial cloth nappies. Ordered very late Friday, nappies & boosters came first thing Monday morning, couldn't believe it. Now they are washed and ready to go, waiting for the wraps I ordered elsewhere which I've not yet even received a dispatch note for. Wish I'd just just got everything here. I'll know for next time. Xx"
Jemma, January 2014

"Thank you so much order arrived today less than 24 hours later! Very impressed at level of service."
Amy, December 2013

"I just wanted to say how pleased i am with the service and products from the Cloth Nappy Shop. when i first found the website, i was amazed at the discounted price of the nappies i was after and wondered if there was a catch. there isnt! the nappy pack, plus accessories was delivered swiftly, with personal communication from Vanessa regarding my colour choice and other queries. all in all, the nappy pack was more flexible and cost me about £50 less than the equivalent from the nappy brands own website. thank you!"
Georgie, December 2013

"Easy to use website and unbeatable prices. Speedy delivery too - can't fault the service at all and will definitely be back for more nappies!"
 Isobel, November 2013

"Brilliant communication and customer service, very helpful when giving advice, quick product dispatch and a lot of bargains :)"
Catherine, October 2013

"Our nappies arrived yesterday afternoon.  They look great and thank you for sending them so quickly.  Will definitely recommend your shop."

"Your customer service is wonderful!"

"I've been really impressed with both the service from you and the quality of the Little Lamb nappies."

"Fantastic customer service/ communication, very quick dispatch. Went out of the way to accommodate even on busy RNW. Cannot recommend enough :D x "

"Wow excellent service didn't expect it to be dispatched few hours after I ordered :)"

"Just like to thank Cloth Nappy Shop, my Little Lamb nappies arrived today and they look fantastic, amazing value & lovely customer service :) what more could you want, highly recommended already to friends x"

"My Little Lamb wraps arrives today! Thank you the jade colour really is lovely, bargain at 20 pound for 4 I've been spreading the word! X"

"I'm really happy with my Little Lamb bundle. They're very easy to use. Thank you so much for your fast delivery especially as I changed my order about three times. I've recommended you to friends as your prices are great."

Received my Little Lamb pockets today and they are FAB! What lovely nappies and delivered in super fast time. I bought these from another website but sent them back as they were selling them without the insert and I didn't realise. They wanted an extra £4.50 per nappy plus postage to send them! Even with the return postage (which I had to pay of course) your nappies were STILL cheaper. Wish I'd found you first. I'm spreading the Cloth Nappy Shop word now! Thanks so much! x"

"Vanessa was extremely helpful. It was really useful to have all the different reusable nappy options available explained."
Kate, Mum to William and Alice

"We have been delighted with our reusable nappies and are so pleased that we chose to use them.  We were committed to making them work and working with Vanessa has been invaluable in making that possible."
Helen, Mum to Charlie and Grace

"If anyone is thinking of using reusables for the first time, I'd definitely recommend speaking to Vanessa first."
Yvonne, Mum to Kiernan and Rowan

"I would highly recommend this service! Vanessa helped me with cloth nappies for my twins when they were babies - excellent!"
Nicola, Mum to Aimee, Leonie, Bonnie and Bethany

"You helped me out enormously. The reuseable nappy dilemma of what each one is, does & whether it's likely to work for my baby has hopefully been solved. You're the nappy Queen!"
Naomi, Mummy to Harry

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